Privacy Policy
Your privacy is important to us. It is Novellers' policy to respect your privacy regarding any information we may collect from you across our website, https://novellers.com, and other sites or applications we own and operate.
1. Information We Collect
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. This data may include your computer's Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
Device Data
We may also collect data about the device you're using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. The specific information we collect depends on your device and software settings.
Personal Information
We may ask for personal information, such as your:
- Email address
- Payment information
Business Data
Business data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data, and other metrics created or generated as users interact with our services.
2. Legal Bases for Processing
We process your personal information lawfully, fairly, and transparently. We collect and process information about you only where:
- It is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
- It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development or to market and promote our services.
- You have given us consent for a specific purpose, such as subscribing to our newsletter.
- We need to process your data to comply with a legal obligation.
3. Collection and Use of Information
We may collect, hold, use, and disclose information for the following purposes:
- To provide you with our platform's core features
- To process transactions or ongoing payments
- To enable you to access and use our website and associated applications
- To contact and communicate with you
- For internal record-keeping and administrative purposes
- To comply with legal obligations and resolve disputes
4. Disclosure of Personal Information
We may disclose personal information to:
- Third-party service providers, such as IT providers, hosting providers, analytics services, and payment processors
- Our employees, contractors, and related entities
5. International Transfers of Personal Information
The personal information we collect is stored and processed in Canada or where our third-party providers maintain facilities. By providing your personal information, you consent to its transfer to these facilities. Where applicable, we ensure such transfers comply with relevant data protection laws.
6. Your Rights and Controlling Your Personal Information
- Choice and Consent: By providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this policy. If you are under 16 years old, you must have your parent or guardian's consent to use the website.
- Restrict: You may restrict the collection or use of your personal information. Restrictions may affect your use of our website or services.
- Access and Correction: You may request access to the personal information we hold about you. You may also request corrections if the information is inaccurate, incomplete, or outdated.
- Erasure: You may request that we delete your personal information. This request is subject to legal and operational requirements.
- Complaints: If you believe we have breached data protection laws, contact us with details of the breach. We will investigate and respond promptly.
7. Cookies
We use cookies to collect information about you and your activity across our site. Cookies help us understand your usage and serve you better. Refer to our Cookie Policy for more details.
8. External Links
Our website may link to external sites not operated by us. We have no control over their content or policies and cannot accept responsibility for their practices.
9. Changes to This Policy
We may update this policy to reflect current practices. We will notify users of significant changes via our website. Your continued use of our website constitutes acceptance of the updated policy.
If you have questions or concerns about this policy, contact us at [email protected]
Effective Date: January 25, 2025